Responsibilities:
- Analyze customer data to improve customer experience.
- Build integrations to support custom/advanced data science workflows and how they integrate with the Product API.
- Actively participate in onboarding and training clients.
- Providing insights on client-to-business interactions.
- Act as a liaison between the Client and the organization.
- Identifying opportunities for clients to expand their usage of the product.
- Improve customer experience through product support, handle customer complaints and requests.
Skills and Experience:
- Excellent communication and interpersonal skills.
- Good understanding of Data Modelling and architecture.
- Experience with data integrations and data pipelining tools.
- Work experience with programming languages (Python or R).
- Experience with container orchestration platforms like Docker and Kubernetes.
- Hands-on experience with distributed computing frameworks such as: Spark, Hadoop, Dask, etc.
- Experience with version control software (Git) and Project management tools (JIRA).
- Knowledge and experience with Figma and Mixpanel is a Plus.
Education:
- Bachelors or Masters from Premier Institutes preferred.
- Experience 4-12 years