Senior Analytics Engineer

Job Type:

Build a brilliant future with Hiscox
 

Please note this position is hybrid and requires working in our office in Atlanta, GA two (2) days per week. Only local candidates will be considered for this position.

About Hiscox

Hiscox USA was established in 2006 to focus primarily on the needs of small and middle market commercial clients, via both the broker and direct distribution channels and is today the fastest-growing business unit within the Hiscox Group.

Hiscox USA offers a broad portfolio of commercial products, including technology, cyber & data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap & ransom, commercial property and terrorism.

About the Hiscox Data Team

The Hiscox Data Team is transforming data maturity across the organization to accelerate business growth and efficiency using Data, Analytics, and AI. The virtual team consists of a central function driving alignment, Business Unit teams identifying commercial value and providing execution capacity and technology providing for Data Engineering and ML Operations services.

We aim to empower colleagues by improving data fluency and promote a data-driven, insight-led culture that supports informed, customer-centric decisions. Commercial focus, continuous improvement and product centric delivery is at the heart of everything we do.

The Role:

Hiscox US is seeking a Senior Analytics Engineer with a proven background in the design, development, and support of value-driven data analytics capabilities and reports to join our US Data team. The Senior Analytics Engineer is accountable for:

• Thought leadership in analytics capability & asset maturation as well as actioning insights
• Scalable/future-proof design that considers end-to-end dependencies and big-picture value/impact
• Strategy-aligned delivery (data visualization, self-service analytics, standardized reporting, and analytics application & user support)
• Analytics/reporting usability (consistency, efficiency, relevancy, availability, quality, compliance, and governance)
• Data discovery and accessibility progression

The role includes working with business units to understand business needs and strategies, gathering and solutioning reporting and analytics requirements, and identifying and tracking key KPIs/OKRs and user activity to ensure reports are fit for purpose and satisfy business needs/objectives. Analytics Engineers possess a robust set of data visualization and analysis skills in SQL and analytics tools, models, and concepts required in assessing large datasets and building innovative reports to communicate actionable insights in an effective and understandable manner.  They are able to explain these tools/capabilities as well as the insights they reveal and can effectively support business areas in evolving them.

What you’ll be doing:

• Design and develop intuitive dashboards and data visualization products using Power BI, Tableau, and other analytics tools.
• Architect and model data for self-service and scheduled reports
• Conduct extensive quality control and record-keeping procedures to ensure the highest levels of data integrity.
• Manage and track end-user requests and troubleshoot data issues.
• Develop content and deliver training to business on the use of Power BI, Tableau, and other analytics tools.
• Research best practices procedures pertaining to performance, governance, and standards, and implement them.
• Provide best practices in data visualization and business intelligence software.
• Provide enterprise level solutions and development approach in visualization (e.g. automation, performance testing, version control)
• Perform effective problem solving with business experts, management, and team members to solve complex business issues from strategy to execution.
• Understand business requirements and objectives and derive technical requirements, develop, document, and implement solution design.
• Proactively ensure that deliverables meet or exceed functional, technical, and performance requirements
• Position may be required to perform other duties as required. These essential functions are representative of those that must be met by an employee to successfully perform the job.
• Actively participate in Analytics CoE and support business needs (including consultation, assistance, and training) across the Enterprise 
• Continuously improve and evolve tools, capabilities, and processes to remain relevant and in alignment with strategies/direction across business areas. 

Ideal Experience:

• Bachelor’s degree in Computer Science or a related field
• 5+ years of experience developing Analytics Capabilities (including self-service) and Reports using tools like Power BI or Tableau
• Architected multiple dashboard solutions using Power BI or Tableau server features (e.g. Embedded analytics, row level security)
• Strong SQL skills and understanding of data model, architecture, ETL processes and tools (e.g. SSIS, delta loading)
• Ability to creatively tell a story with data to a wide range of audiences (e.g. Management, Executives)
• Working experience in multiple reporting tools sourcing semantic models and Cloud-based data warehouses/lakehouses such as Databricks

Behavioral Skills:

• Ownership mindset, accountability and pro-activeness to finish activities on time
• A positive attitude and willingness to take responsibility with a “Growth Mindset”
• Attention to detail for ensuring quality deliverables
• Curious to challenge the status quo and push technology boundaries
• Quick learner of new tools, technologies, concepts, and problems
• Problem solving capability (e.g. coming up with solution options)
• Excellent communication, presentation, and analytical skills
• Ability to wear multiple hats according to the situation and work under pressure
• Comfortable working in a fast-paced environment (e.g. agile projects)
• Technical enthusiast who enjoys learning new skills and educating peers/team
• Drive projects effectively and collaboratively in a team setting
• Ability to work independently with little supervision
• Flexibility to work beyond normal working hours where necessary
• Ability to switch in and out of topics based on priority (e.g. projects and support activities)
• Able to work across a wide range of tasks at one time and deliver by deadlines

Desirable skills:

• Knowledge of scripting languages – Javascript, Python, R, SAS, web-services
• Exposure to any elements of advanced analytics techniques (e.g. use of open library models)
• Strong Insurance domain skills with experience in problem solving and being able to implement and deliver industry specific solutions
• Data architecture/solution architecture experience

Salary range: $115k-$150k

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Why Hiscox:

• 401(k) with competitive company matching 
• Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)  
• Company paid group term life, short- term disability and long-term disability coverage 
• 24 Paid time off days plus 2 Hiscox days,10 paid holidays plus 1 paid floating holiday, and ability to purchase up to 5 PTO days 
• Paid parental leave 
• 4-week paid sabbatical after every 5 years of service 
• Financial Adoption Assistance and Medical Travel Reimbursement Programs 
• Annual reimbursement up to $600 for health club membership or fees associated with any fitness program 
• Company paid subscription to Headspace to support employees’ mental health and wellbeing 
• 2024 Gold level recipient of Cigna’s Healthy Workforce Designation for having a best-in-class health and wellness program 
• Dynamic, creative and values-driven culture 
• Modern and open office spaces, complimentary drinks 
• Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation 

You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance).

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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