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Data Engineer III/IV -G (R-21564)

Rackspace
Full-time
Remote
India
Data Engineer III/ IV - IN (Operation/ Supports)

Work Location - Remote Work From Home
Shift: Rotation Shifts (24/7)
Experience: 7-12 years

Job Description

Summary

The Data engineer is responsible for managing and operating upon Databricks, Dbt, SSRS, SSIS, AWS DWS, AWS APP Flow, PowerBI/Tableau. The engineer will work closely with the customer and team to manage and operate cloud data platform. 


Job Description

    • Leads Level 4 operational coverage: Resolving pipeline issues / Proactive monitoring for sensitive batches / RCA and retrospection of issues and documenting defects.
    • Design, build, test and deploy fixes to non-production environment for Customer testing. Work with Customer to deploy fixes on production upon receiving Customer acceptance of fix.
    • Cost / Performance optimization and Audit / Security including any associated infrastructure changes
    • Troubleshooting incident/problem, includes collecting logs, cross-checking against known issues, investigate common root causes (for example failed batches, infra related items such as connectivity to source, network issues etc.)
    • Knowledge Management: Create/update runbooks as needed .
    • Governance: Watch all the configuration changes to batches and infrastructure (cloud platform) along with mapping it with proper documentation and aligning resources.
    • Communication: Lead and act as a POC for customer from off-site, handling communication, escalation, isolating issues and coordinating with off-site resources while level setting expectation across stakeholders
    • Change Management: Align resources for on-demand changes and coordinate with stakeholders as required
    • Request Management: Handle user requests – if the request is not runbook-based create a new KB or update runbook accordingly
    • Incident Management and Problem Management, Root cause Analysis, coming up with preventive measures and recommendations such as enhancing monitoring or systematic changes as needed.

Skill

    • Good hands-on  Databricks, Dbt, SSRS, SSIS, AWS DWS, AWS APP Flow, PowerBI/Tableau
    • Ability to read and write sql and stored procedures.
    • Good hands-on experience in configuring, managing and troubleshooting along with general analytical and problem-solving skills.
    • Excellent written and verbal communication skills.
    • Ability to communicate technical info and ideas so others will understand. Ability to successfully work and promote inclusiveness in small groups.

Experience/Education

    • Requires a Bachelor’s degree in computer science or other related field plus 10+ years of hands-on experience in configuring and managing AWS/tableau and databricks solutions.
    • Experience with Databricks and tableau environment is desired.

JOb Complexity

    • This role requires extensive problem-solving skills and the ability to research an issue, determine the root cause, and implement the resolution;
    • research of various sources such as databricks/AWS/tableau documentation that may be required to identify and resolve issues.
    • Must have the ability to prioritize issues and multi-task.
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